Frequently Asked Questions

My old local dealership in Ohio offered free Lexus car wash. Does this location or any dealership in Charlotte provide this service?

Yes, we offer a free car wash with every service here at Hendrick Lexus.  Please feel free to reach out if you have any further questions.  Have a great day!

Is appointment needed for service on Saturdays?

A scheduled appointment is not needed but is recommended especially if you want a loaner car. Otherwise, walk-ins are welcome. 

Do you sell vtti sprocket overrings?

Call our parts department and they can assist you!

What is the return policy on a new car?

Please call our Sales department to speak with an associate for details. Thanks! 

Are there any service coupons?

Yes